Tracker Brokerage Services, LLC
Effective Date:
This Privacy Policy explains how Tracker Brokerage Services, LLC ("we", "us", "our") collects, uses, discloses, and safeguards your information when you use our mobile application and related services. By using our services, you agree to the practices described in this policy.
a. Personal Information: Name, email address, phone number, and other identifiers you provide.
b. Transaction Information: Load numbers, payment details (processed by third-party providers such as Stripe),
and related records. We do not store full card numbers.
c. Device & Usage Data: IP address, device identifiers, app interactions, crash logs, and diagnostics.
d. Location Data: If granted permission, we may collect location data to support features such as
shipment tracking and driver updates.
We use your information to: provide and improve services, process payments, facilitate notifications, support customer service, comply with legal obligations, and protect against fraud and misuse.
We may share information with service providers (e.g., payment processors, cloud hosting, analytics), carriers for shipment coordination, and as required by law. We do not sell your personal information.
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
We retain information for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce our agreements.
You may update certain account information, opt out of non-essential notifications, or revoke location permissions in your device settings. Disabling certain permissions may impact app functionality.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible.
If you have questions about this Privacy Policy, contact us: